Frequently Asked Questions

Q: What does it cost? What are my choices?
A: See our Services and Pricing Guide
https://qscan.quentinleo.com/page/services

Q: Should I organize my prints, slides, movie reels beforehand?
A: Yes and No. If your collection isn't labeled or organized, it’s best leave everything in the containers you found them in. The best thing you can do is to protect labels and handwritten notes that identify names, dates, events. Items like post cards and envelopes with postmarks, greeting cards with notes and sentiment, letters, and photos with notes on back sides. Gather it all. Trust us to scan it. You’ll be delighted with what you discover. Really.

Q: How long does it take?
A: You’ll begin seeing new digital files in your online folder in a few days. Depending on the size of your collection, processing can take a month or more.

Q: Can I send my grandparents' home movies to my grandchildren to watch on their iPhones?
A: Yes. How great is that?

Q: Can I arrange and edit my scanned pictures on my computer, iPad and iPhone?
A: Yes. Your digital copies can be managed like any other digital photo on your computer or mobile device.

Q: What happens to my originals after they've have been scanned?
A: We’ll help you decide.

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